At Kahma Supplements, we aim to deliver your favorite products quickly, safely, and efficiently across Canada. Please review our shipping policy below for full details regarding delivery times, costs, and procedures.

1. Shipping Coverage

We currently ship to major cities and provinces across Canada, including Ontario, British Columbia, Alberta, Manitoba, and Quebec.

For international orders, please contact us at support@kahmasupplements.ca before placing your order.

2. Processing Time

• Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
• Orders placed after 3 PM EST will be processed the next business day.
• You will receive an email confirmation with tracking details once your order has shipped.

3. Shipping Methods & Estimated Delivery

Delivery times may vary depending on your location and courier availability.

4. Tracking Your Order

Once your order has shipped, you will receive an email containing tracking information. You can use this link anytime to check the live delivery status.

5. Shipping Delays

Although we strive for timely delivery, delays may occur due to:

• Severe weather conditions
• High seasonal demand
• Courier or customs-related issues

If your package is significantly delayed, contact support@kahmasupplements.ca and our team will assist you promptly.

6. Damaged or Missing Packages

If your order arrives damaged or you receive an incorrect item:

• Notify us within 7 days of delivery.
• Provide your order number and clear photos of the issue.

We will arrange a replacement or refund based on the situation.

7. Wrong Address Disclaimer

Please ensure your shipping information is accurate before completing checkout. Kahma Supplements is not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.

8. Contact Us

Our logistics team is committed to ensuring a smooth and reliable delivery experience.